Emotional Response Control

Emotional response control is a powerful approach to master. Have you noticed how some people seem to glide through life effortlessly. Never getting ruffled. They never seem to let anyone else, “Push their buttons.” They very likely have high emotional intelligence, and they will be applying effective emotional response control strategies. Anyone can learn such … Continue reading Emotional Response Control

Being Late Can Be Expensive

Excuses, excuses and more excuses for being late Being late can be expensive for you. It can be very expensive. If you're a serial offender you need to get a grip. Is this a typical scenario for you? You're a little late for a business meeting but it should be okay, right? It is only … Continue reading Being Late Can Be Expensive

Assertiveness Defined

Why should you care what assertiveness is? What is assertiveness and why do you even need to consider it in your life? Assertiveness is one of those things everyone has likely heard about but no-one can easily define. We are often told to be more assertive but what exactly does this mean? What are we … Continue reading Assertiveness Defined

Overly Passive People Problems

The doormats of the organisation Overly passive people are the constant pushover, the too eager to pleaser and the avoider of conflict at all costs. They are often known as the doormats of the organisation. I'm sure we've all encountered at least one such overly passive person in our lives. So how can these people … Continue reading Overly Passive People Problems

Passive-aggressive People at Work

Passive-aggressive people at work This article takes a brief look at three passive-aggressive (aka manipulative-aggressive) personality types you may either meet in work or have to manage in work if they are part of your team. Passive-aggressive type 1 - The countdown kid The Countdown Kid is a passive-aggressive type who is likely very near … Continue reading Passive-aggressive People at Work

Hostile-aggressive People at Work

The Hostile-Aggressive Worker Hostile-aggressive people can be the bane of a manager's existence. This article takes a brief look at three hostile-aggressive personality types you may either meet in work or have to manage in work if they are part of your team. The Big Bad Bully The Big Bad Bully uses various forms of … Continue reading Hostile-aggressive People at Work